Tech Support Services
Standard FREE Services
- Phone Support – Covers NexusLite, Nexus220, AmanoNet and Amano DVMS Systems
- Remote Connection Support via LogMeIn Rescue
- Emergency After Hours Support
Premium Services
- Legacy Support – All AXP & IXP Systems
- Onsite Support or Commissioning
- Remote Software Commissioning
- Firebird or SQL Database Tagholder Import
- Firebird Database Repair
- Database Conversions
- Remote Upgrade Assistance To Latest Version Of Software And Firmware
- Routine Database Maintenance
- Database Maintenance Service Contracts
- Customized System Maintenance Contract
- Priority Phone Support
- Customized Reports
- Database Merging
- Specialized Tag Setup (HID, MiFare, TWIC)
- Hot Staging (Pre-ship setup and configuration of systems)
- Shop Drawings
- Custom Integrations
For pricing on premium services, click here.*
*You must be a dealer to see pricing on premium services.