FAQ / The Nexus220 Software will not open.

• Make sure Firebird is running. Check to see if CAPSLOCK is on; if it is, turn it off.
• Make sure you are entering the username and password correctly.
• Make sure the Firebird port number is correct (3050) if you are connecting a port number other than port 3050, append a colon (:) to the server name i.e. localhost:3055.
• Check that the correct version of Firebird is installed (v2.1).
• Make sure the COM port for the USB device is not higher than COM16.
• Check that the database path is correct. The Database cannot reside on a shared folder on another PC, use the full server name and local path on the remote PC.

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